Thank you for shopping with Himalayan Farm Connect LLP. We aim to deliver your orders quickly, safely, and efficiently. Please read our Shipping & Delivery Policy to understand how we handle dispatch, delivery, and timelines.

1. Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

• You will receive an order confirmation email once your order is placed.

2. Shipping Methods & Delivery Time

We use trusted courier partners to ensure safe and timely delivery.

Estimated delivery time:

• Metro Cities: 3–5 business days

• Other Cities: 5–7 business days

• Remote/Interior Locations: 7–10 business days

Delivery times may vary based on location, weather, holidays, or courier delays.

3. Shipping Charges

• Shipping charges may vary based on weight, location, and ongoing offers.

• In some cases, free shipping may be available on minimum order value (if applicable).

4. Order Tracking

Once your order is shipped, you will receive:

• A tracking ID, and

• A tracking link to follow your shipment in real time.

Tracking updates depend on courier partner systems.

5. Delivery Attempts

• The courier partner will make up to 2–3 delivery attempts.

• If the package is undeliverable due to incorrect address or unavailability, it may be returned to us.

6. Incorrect Address

We are not responsible for delays or failed delivery caused by:

• Incorrect or incomplete addresses

• Wrong phone number

• Unreachable customer

Please double-check your delivery details before placing your order.

7. Damaged or Tampered Packages

If you receive a damaged, opened, or tampered package:

1. Do not accept the parcel.

2. Take photos/videos of the damaged package.

3. Contact us immediately at [support@himfarmc.com/+919917755071].

We will assist you with replacement or resolution.

8. International Shipping

If you wish to place an international order, kindly contact us directly.
International shipping rates and timelines may vary based on destination and customs clearance.

9. Contact Us

For any shipping or delivery-related questions, please reach out to us:
Email: support@himfarmc.com
Phone: +919917755071
Address: Village - Satkhol, Post - Peora, Mukteshwar, Nainital, Uttarakhand-263138