At Himalayan Farm Connect, we aim to deliver fresh, high-quality farm products and seamless services. To ensure clarity and trust, please review our return and cancellation policies below:

Returns

Due to the perishable nature of farm products, returns are accepted only under the following conditions:

• If the product delivered is damaged, spoiled, or incorrect.

• If the issue is reported to us within 24 hours of delivery.

• Customers must share order details and clear photos of the product for verification.

Once approved, we will offer:

• Replacement of the product (based on availability), or

• Store credit/refund, as applicable.

Cancellations

You may cancel your order:

• Within 1 hour of placing the order, or

• Before the order has been processed/dispatched.

Once dispatched, the order cannot be cancelled.

If a prepaid order is cancelled within the allowed timeframe, the refund will be initiated to the original payment method within 3–7 business days.

Non-Returnable Items

• Fresh fruits, vegetables, plants, and other highly perishable items cannot be returned unless damaged or incorrect.

• Products that show signs of misuse or tampering are not eligible for return.

Contact Us

If you face any issue with your order, feel free to reach out:
📧 support@himfarmc.com
📞 +919917755071